Frequently asked questions.
Key information for custom patches, labels, emblems, sampling and quotation requests.
What information is needed for a quotation?
Please send the artwork, finished size, quantity, colours, base fabric, application method and target delivery date. These details help us recommend a suitable construction.
Which artwork files can I send?
Vector artwork is preferred when available. You can also send a clear image for initial evaluation; our team will advise if a production-ready file is required.
Can you make a sample before production?
Sampling can be discussed after the construction and specifications are reviewed. Sample timing and charges depend on the selected product and artwork.
How do I choose between TPU, silicone, embroidery and woven?
The best option depends on the required visual effect, detail level, flexibility, garment fabric and application. Send the project details and we will recommend an appropriate process.
What application methods are available?
Application can vary by product and may include heat application, sewing or other assembly methods. Always provide the garment fabric and intended use for evaluation.
Do you support custom colours and dimensions?
Custom size, colour and layered effects can be developed according to the selected construction and artwork feasibility.
How can I contact the team?
Email hero@weichengco.com, use WhatsApp at +86 188 2582 8370, or submit the enquiry form on our Contact page.
Still have a question?
Send your artwork and project requirements to our team.